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Question about applying a code, whether your model qualifies, or an incentive in your country? Ask away — real buyers get real replies, usually within a couple of days.
Before you write — the fastest answers
Most questions we get are already answered, in more depth than a reply email can give, on one of these pages. Worth a look first:
- "Is this the right benefit for my country?" → your country page has the exact local figure, currency value and stackable incentives, dated.
- "Does my model qualify?" → the models page covers Model 3, Model Y, Cybertruck and why Model S/Model X don't.
- "Where exactly do I enter the code?" → how it works walks the checkout step where it goes, with the click-first rule explained.
- General "why does X happen" questions → check the FAQ before emailing; it covers the ones we're asked most.
What we can actually help with
Corrections to a figure or date on this site, a market or model we haven't covered yet, a broken link, or a genuine question our pages don't answer. If you tell us the exact page and what looked wrong, we can usually re-check and fix it fast.
What we can't help with
We don't have access to your Tesla account, order status, or delivery timeline — that has to go through Tesla Support directly. We also can't issue a "better" code: every valid referral code applies the identical reward for your market, so there's no advantage to swapping.